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comScore Releases First Comparative Report on Mobile Usage in Japan, United States and Europe

comScore Releases First Comparative Report on Mobile Usage in Japan, United States and Europe

Japan Mobile Audience “Most Connected” with 3 of 4 Users Accessing Mobile Media in June

Social Networking Shows Highest Reach among U.S. Mobile Users, While Europeans Text the Most RESTON, VA, October 7, 2010 – comScore, Inc. (NASDAQ: SCOR), a leader in measuring the digital world, today released a study on mobile usage and behaviors in Japan, the United States and Europe from its MobiLens service. The report examined multiple dimensions of mobile usage including content consumption, demographic comparisons and top social networking brands across markets to provide a comparative look at how consumers interact with mobile media across various geographic markets.

“Mobile media usage continues to accelerate across the globe, driven by advancing technologies and the growing number of content options available to consumers,” said Mark Donovan, comScore senior vice president of mobile. “As we look across markets, dramatic differences in mobile media consumption, brand adoption and user behavior become evident. These differences are even more pronounced than they are for PC-based Internet usage due to the complex nature of mobile – including various device capabilities, operating systems and methods of accessing content. For brands seeking to establish a multi-market presence, understanding usage dynamics across geographies is essential to implementing a successful global mobile marketing strategy.”


Mobile Behavior Varies Across Markets
A cross-market analysis of mobile activities in Japan, the U.S. and Europe revealed significant differences among consumers by geography. Mobile users in Japan were the “most connected” of the three markets, with more than 75 percent using connected media (browsed, accessed applications or downloaded content) in June, compared to 43.7 percent in the U.S. and 38.5 percent in Europe.

Japanese mobile users also displayed the strongest usage of both applications and browsers with 59.3 percent of the entire mobile population accessing their browsers in June and 42.3 percent accessing applications. Comparatively 34.0 percent of mobile users in the U.S. and 25.8 percent in Europe used their mobile browsers, with 31.1 percent in the U.S. and 24.9 percent in Europe accessing applications.

Messaging methods also varied with Europeans displaying the strongest use of text messaging with 81.7 percent sending a text message in June, compared to 66.8 percent in the U.S. and just 40.1 percent in Japan. Japanese users exhibited the highest reach in the email category at 54 percent, while consumers in the U.S. were most likely to use instant messaging services on their mobile (17.2 percent).
Social networking/blogs reached the greatest percentage of mobile users in the U.S. at 21.3 percent, followed by Japan at 17.0 percent and Europe at 14.7 percent. Japanese users were most likely to capture photos (63.0 percent) and watch TV/video (22.0 percent) on their mobiles, while Europeans were most likely to listen to music (24.2 percent) and play games (24.1 percent).

Select Mobile Behaviors in Japan, United States and EU5 (UK, DE, FR, ES and IT) June 2010 Total Mobile Audience Age 13+ Source: comScore MobiLens
	Percent of Total Mobile Audience
	Japan	United States	Europe
Total Audience: 13+ yrs old	100.0%	100.0%	100.0%
Used connected media (Browsed, Accessed Applications or Downloaded Content)	75.2%	43.7%	38.5%
Used browser	59.3%	34.0%	25.8%
Used application	42.3%	31.1%	24.9%
Messaging Usage
Sent text message to another phone	40.1%	66.8%	81.7%
Used major instant messaging service	3.3%	17.2%	12.6%
Used email (work or personal)	54.0%	27.9%	18.8%
Social Media/Entertainment
Accessed Social Networking Site or Blog	17.0%	21.3%	14.7%
Listened to music on mobile phone	12.5%	13.9%	24.2%
Took photos	63.0%	50.6%	56.8%
Captured video	15.4%	19.2%	25.8%
Watched TV and/or video on mobile phone	22.0%	4.8%	5.4%
Played games	16.3%	22.5%	24.1%
Financial Information
Accessed bank accounts	8.0%	9.4%	7.1%
Accessed financial news or stock quotes	16.1%	10.0%	7.2%
Retail/Travel
Accessed online retail	7.2%	5.5%	4.1%
Accessed classifieds	4.2%	6.6%	4.2%
Accessed travel service	3.3%	4.7%	4.1%
Other
Accessed maps	15.7%	16.0%	10.8%
Accessed traffic reports	12.6%	8.2%	5.9%
Accessed weather	34.1%	22.3%	13.7%

Mobile Media Usage by Demographic Segment
A demographic analysis of mobile media users across markets showed that mobile media consumption was more balanced across age segments in Japan when compared to the U.S. and Europe. In the U.S., 25-34 year olds were 44 percent more likely to access mobile media than an average mobile user, with 18-24 year olds 39 percent more likely. In Europe, 18-24 year olds represented the most-connected segment, 54 percent more likely to be mobile media users, while persons age 25-34 were 35 percent more likely.

The U.S. and Europe also showed greater gender disparity among mobile media audiences. Females were 9 percent less likely to be mobile media users in the U.S., while females in Europe were 16 percent less likely.

Mobile Media Usage in Japan, United States and EU5 (UK, DE, FR, ES and IT) by Demographic Segment June 2010 Total Mobile Audience Age 13+ Source: comScore MobiLens
	Connected Media Audience Index*
	Japan	United States	Europe
Total Audience: 13+ yrs old	100	100	100
Male	102	110	116
Female	98	91	84
Persons Age:
13-17	114	130	133
18-24	117	139	154
25-34	114	144	135
35-44	111	117	103
45-54	105	85	78
55+	80	39	57

* Index = % demographic segment / % demographic base*100

Top Mobile Social Media Brands
Across markets, local and global brands showed varying levels of adoption by mobile audiences. In all three markets, the top mobile social media brand mirrored the top PC-based social networking brand with Facebook leading in the U.S. and Europe and Mixi leading in Japan. Local brands Gree and Mobage Town were the #2 and #4 most accessed social networking brands in Japan. Twitter was the only brand to be ranked in the top four in all markets.

Top Mobile Social Networking/Chat/Blog Brands in Japan, United States and EU5 (UK, DE, FR, ES and IT) by Audience Size June 2010 Total Mobile Audience Age 13+ Source: comScore MobiLens
Japan	United States	Europe
Mixi	Facebook	Facebook
Gree	MySpace	YouTube
Twitter	YouTube	MSN / Windows Live / Bing
Mobage Town	Twitter	Twitter

About comScore
comScore, Inc. (NASDAQ: SCOR) is a global leader in measuring the digital world and the preferred source of digital marketing intelligence. For more information, please visit www.comscore.com/companyinfo.

Contact:
Sarah Radwanick
Senior Analyst
comScore, Inc.
+1 206 268 6310
press@comscore.com
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What Does 'Buy Local' Mean To Consumers?

To consumers in the U.S. and elsewhere, "buying local" isn't a top priority in and of itself, according to a new study from Communispace.

Instead, localism becomes an important part of a product's overall value proposition when it is perceived by consumers as a means of obtaining "a high-quality, cost-effective, safe and reliable product," sums up Manila Austin, director of research for Communispace, which employs private online customer communities to generate brand insights for marketers.
 
The firm used a multi-method online approach to explore the meaning of "buying local" to nearly 1,000 consumers from the U.S., Canada and eight other countries in regions around the globe.
 
The research confirms that consumers often see local origin or purchasing as a way to get certain product benefits, such as freshness, geographic convenience or good customer service, not just as a way to "do good." It also shows that consumers seek a sense of personal and civic connection to products, brands, manufacturers and retailers.
 
Other findings:

• Local is contextual. The definition of local changes depending on the country and the consumer's home setting (urban, suburban or rural, for instance), as well as on the individual's own buying needs and personal priorities.

• Local isn't just about food, or ecological altruism. Local purchases of many types of products and services strengthen ties to family and neighbors, as well as contributing to the community and the economy at-large by generating jobs and tax revenue.

• Connection is key. In a commoditized world, local buying can connect consumers to an authentic experience and ground purchasing decisions in a sense of history, tradition and community. Brands have an "enormous" opportunity to create this sense of connection by sharing their "stories" and history, as well as establishing roots in local communities, stress the researchers.

• Local is becoming a mainstream criterion for purchasing decisions. Consumers have a heightened awareness of how products are made and are taking a more holistic view of their purchases, the study confirms. They are considering "pre-point-of-sale" factors such as the origins of products' raw materials, where products are manufactured, and their carbon footprints.

Based on the research, the report offers several recommendations for marketers:

• Establish local roots. No matter how large the company, it can and must create a local presence -- not only through an operational presence and hiring practices, but by contributing to local schools and other causes and sponsoring community events.

• Flex to the context. "Most important, companies must remember to be flexible and consider the unique needs of the local community, wherever they are in the world," the report emphasizes. Brands must adjust their messaging, corporate giving and even manufacturing/distribution strategies within different markets.

• Focus on transparency and education. Companies need to be honest and open about their successes and challenges, and teach employees about the product's value proposition and life cycle so that they can, in turn, educate the customer.

• Don't let local stand alone. Promote the practical, tangible advantages of your product or service, in addition to appealing to altruism.

NJ Supreme Court To Consider Bloggers' Argument That Shield Should Cover Comments

The New Jersey Supreme Court has agreed to hear an appeal by life coach and blogger Shellee Hale, who argues that a state appellate court wrongly determined that she wasn't a "journalist" for purposes of the state's shield law.

Hale, who criticized the software company Too Much Media on a message board, argues that she was acting as an "internet reporter investigating corruption" at the time she posted her comments on the message board, and therefore is entitled to protect the identity of her sources.

New Jersey's reporter shield law broadly allows journalists to keep their sources' identities confidential. But the Appellate Division of the Superior Court of New Jersey ruled that Hale could not claim the benefit of that law because she wasn't a journalist. "Defendant has produced no credentials or proof of affiliation with any recognized news entity, nor has she demonstrated adherence to any standard of professional responsibility regulating institutional journalism, such as editing, fact-checking or disclosure of conflicts of interest," the court wrote.

The lawsuit grew out of allegedly defamatory posts by Hale on Oprano, which calls itself "the Wall Street Journal for the online adult entertainment industry." In one post, Hale hinted that Too Much Media engaged in "fraudulent, unethical and illegal uses of technology," according to the appellate court's opinion.

Too Much Media sued Hale for defamation and attempted to discover the identities of people who provided her with information. She unsuccessfully argued to the trial judge and appellate court that the state's shield law gave her the right to protect her sources' identities.

After losing in the appellate court, Hale asked New Jersey's highest court to consider her case.

Her lawyer, Jeffrey Pollock, argues that the lower court's decision could put all online journalists at risk of losing the benefits of the shield law. "If the court were to decide that people writing on the Internet, for the public's benefit, who cite confidential sources are not entitled to the shield law, you are going to have a big problem with freedom of the press in the future."

Too Much Media's lawyer, Joel Kreizman, counters that Hale wasn't acting as a reporter in that she didn't publish news on her own blog or on a Web site affiliated with a news organization. "She participated in an online conversation. That's not reporting," Kreizman says. "Even if you're a reporter working for a recognized newspaper, that doesn't mean you can go outside your newspaper, on a chatroom, and just defame people," he adds.

by Wendy Davis

What ads do moms want to see on mommy blogs?

When mothers read mommy blogs they are focused on many things, but not themselves. A new survey from rich media solutions provider Unicast sheds light on which ads they like, and those ads they expect to see, while browsing mommy blogs.

When Unicast surveyed 1,700 Power Moms for its 2010 Back to School Survey they found that saving money is still front of mind for the vast majority (80%) and ads that promise to lessen the strain on the household's purse strings are welcomed. No surprises there.

However, the survey did throw up some interesting findings.

Advertisers will be pleased to learn that only 6% of Power Moms "hate" online ads. In fact, over a third (35%) really like them or find them helpful.

But before you get too excited, a word of warning. Don't bother advertising products for mom on mommy blogs.

It was clear from the survey that moms put their kids, and their family's stomachs, first. When asked what ads they want to see on mommy blogs they responded as follows:

- 69% like ads for groceries
- 49% want ads for children's clothing
- 42% want ads for children's toys/games
- 41% want ads for children's entertainment
- 39% want ads for baby items.

Less than a third of Power Moms were interested in seeing ads for products for themselves such as beauty products, clothing, entertainment or travel.

"With these insights, marketers can better leverage ad campaigns across the web and specifically with mommy blogs - a highly trusted resource for millions of parents," said Bryan Hjelm, VP of Product and Marketing for Unicast.

"Not engaging with these blog publishers means ignoring an active and devoted audience of prime consumers: Power Mom readers preparing to shop."


by Helen Leggatt